Frequently Asked Questions
Everything you need to know about shopping with Gloe Product.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with tags attached. Please visit our Returns Portal to start your request.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your materials sustainably sourced?
At Gloe Product, we prioritize ethical manufacturing and sustainable materials. Over 70% of our current collection is made from organic cotton or recycled fibers.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.